NAG88 Terms & Conditions — Full Details

These Terms & Conditions apply to the NAG88 platform and all its services, games, and promotions. By registering with NAG88, you acknowledge that you have read, understood, and agreed to all of these terms.

NAG88 is an international online gaming platform serving Bangladesh and multiple other countries. Our mission is to provide players with a safe, fair, and entertaining gaming environment.

NAG88 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

To open an account with NAG88, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not reside in a country where online gaming is prohibited.
• You must open an account in your own name and provide accurate information.
• Each individual may register one account only.
• Opening multiple accounts from the same household or the same device is strictly prohibited.

It is your responsibility to ensure that the information you provide at registration — including your name, address, and mobile number — is accurate and up to date. Providing false information may result in account closure and forfeiture of any funds.

NAG88 maintains a strict policy of keeping minors away from gaming. We reserve the right to verify your age and identity at any time. Any of the following documents may be requested for this verification:

• National ID Card (NID)
• Passport
• Driving License
• Birth registration certificate (where applicable)

Withdrawals may be temporarily placed on hold until verification is complete. This is part of NAG88's security policy, not a penalty.

NAG88 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100. Deposits are generally credited to your account instantly.

The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 30 minutes to 24 hours. Withdrawals may be delayed while identity verification is in progress.

• Withdrawals can only be made via the same method used for the original deposit.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• NAG88 reserves the right to investigate any suspicious transactions.
• If money laundering or fraud is suspected, the account will be frozen.

All bonuses and promotions at NAG88 are offered subject to specific terms. Each offer carries its own wagering requirement, which must be met before any withdrawal from bonus funds is possible.

• The welcome bonus applies to your first deposit only.
• The same bonus cannot be claimed more than once.
• Bonus funds can be used across all games; however, contribution rates may vary for certain games.
• Bonuses are generally valid for 7 to 30 days — the exact period is stated in each offer.
• NAG88 reserves the right to withdraw or modify any bonus at any time.

If bonus funds are misused or an attempt is made to meet wagering requirements through low-risk betting strategies, NAG88 reserves the right to void the bonus.

All game outcomes on NAG88 are determined by a certified RNG (Random Number Generator). Every game is developed by internationally accredited software providers and independently audited by third parties.

• Minimum bet is BDT 10; maximum bet varies by game.
• The payout rate for each game is available in that game's information section.
• NAG88 manages odds changes in Sports Betting at its own discretion.
• If a match is cancelled, the bet will be voided and your stake will be refunded.
• If a game is cancelled due to a technical issue, appropriate action will be taken.

In Live Casino, the dealer's decision is final. If you experience a technical issue, please contact support immediately.

The following activities are strictly prohibited on NAG88 and may result in immediate account closure:

• Opening or operating multiple accounts.
• Opening an account using a false or another person's identity.
• Bonus abuse or use of bonus-hunting strategies.
• Automated betting using software or bots.
• Attempting to hack or gain unauthorised access to any system on the platform.
• Threatening or harassing other players.
• Attempting to manipulate or cheat game results.

You may request the closure of your NAG88 account at any time. Any eligible funds remaining in the account will be made available for withdrawal.

NAG88 reserves the right to suspend or close any account for the following reasons:

• Violation of rules or misconduct.
• Failure to complete identity verification.
• Accounts inactive for an extended period (12 months).
• Self-exclusion at the player's own request.
• For legal reasons, such as a court order.

Inactive accounts may be charged an inactivity fee of up to BDT 100 per month. If your account has a balance, NAG88 will notify you in advance by email or SMS.

NAG88 takes the privacy of your personal information very seriously. Your data is never sold or shared with third parties — except where legally required by the relevant authorities.

The information we collect is primarily used to improve our services, verify your identity, and ensure security. For more details, please read our Privacy Policy page.

NAG88 is not liable for any player losses resulting from technical issues, internet disruptions, or unforeseen circumstances. That said, we always strive to find the right resolution whenever such problems arise.

• No guarantee of earnings from gaming is provided.
• NAG88 is not responsible for issues arising from third-party payment gateways.
• NAG88 is not responsible for transactions lost due to player error.
• No interest is paid on deposited or won funds.

NAG88's maximum liability is limited to the total amount you have deposited during the relevant period.

NAG88 reserves the right to partially or fully amend these Terms & Conditions at any time. For significant changes, we will notify you at least 7 days in advance via your registered email or SMS.

Continuing to use the platform after any changes takes effect means you accept the updated terms. If you do not agree, you may close your account and withdraw your funds.

For any complaints or queries, please contact NAG88 customer support in the first instance. Our team is active 24 hours a day, and most issues are resolved within 24 hours.

NAG88 always follows a fair and transparent process when resolving disputes. If you are not satisfied with the outcome, third-party mediation is available.

• Email Support: [email protected]
• Live Chat: directly on the platform
• Support Hours: 24 hours a day, 7 days a week

Any legal disputes arising from these Terms & Conditions shall be governed by the laws of NAG88's licensing authority.